AdRadar / Features / Reviews and ratings
Features · Reviews and ratings
What their customers write is your best argument.
AdRadar collects a competitor’s ratings, reviews and discussions in one place, shows the trend and writes a short verdict: what customers love and what annoys them. Where they complain about a competitor is where your positioning writes itself.
Four numbers, then the reasons behind them.
Example · Lovable · AdRadar data, November 2026
A card for every platform
Rating, number of reviews, how many are new in 30 days, and the share of 1–2★ ratings.
Stars over time
The star distribution and a comparison of the last 30 days with the 30 before, so you see whether the rating is rising or falling, for example 4.1★ against 4.4★.
What they praise, what they complain about
Words and phrases that appear far more often in bad reviews and in good ones. They are counted, not guessed.
A feed of reviews
Each review with its rating, text, date and a link to the original. Filter by platform, or switch to only 1–2★.
Reddit discussions
Where and how people talk about the competitor directly, including threads about alternatives, switching and price.
Themes, with a verdict and the count behind it.
Every theme is marked as a complaint, praise or mixed, with the number of reviews it rests on. The headline, rating and Reddit mentions are compared with the previous 30 days, so a rising wave of complaints stands out.
A short read, on demand.
The Write AI summary button produces a verdict (positive, mixed or negative), up to four things customers praise, up to four they complain about, and notable details such as pricing, support and switching to other products.
- Every point links to the reviews it rests on. Points with no evidence are dropped.
- Figures, features and prices are not made up.
- It needs at least 5 recent reviews with text. With less, it says there is too little data.
- Summaries come in English, Spanish and Russian.
Read the originals, not just the summary.
The feed shows the rating, the text and the date, with a link to the original on its platform. Filter by Trustpilot or Reddit, or switch to only 1–2★ to read the complaints first.
Two sources today, an alert on every bad review.
| Platform | What we find |
|---|---|
| Trustpilot | Reviews of the company and its rating. |
| Mentions of the brand in discussions. |
CapterraAdRadar looks for the competitor’s pages on these platforms and suggests candidates. You tick the right ones and confirm.
1★ review New review on Trustpilot
The platform, the rating, the first lines of the text and a link to the original. Weekly digest by default; make the rule instant if you want.
When a competitor gets a new 1–2★ review, AdRadar sends an alert with the platform, the rating, the start of the text and a link. By default it is a weekly digest, and you can speed the rule up.
Alerts go to Slack, Telegram, Microsoft Teams, Discord, email or your own webhook, instantly or as a digest, as your team sets it up.
Turn their complaints into your message.
Product marketing
“What do their customers complain about that we solve?”
Know a competitor’s weak spots and what customers complain about, and put it into messaging and comparison pages.
Performance marketers
“Which complaint repeats most, in their own words?”
Test ad angles that answer the exact complaint customers repeat, in their own words.
Founders and heads of marketing
“Is their rating going up or down this month?”
See in one place whether a competitor’s customers are happy or leaving, with alerts in Slack or Telegram.
Questions
Which review sites do you cover?
Trustpilot and Reddit today. G2 and Capterra are not connected yet.
Do I have to find the competitor’s review pages myself?
No. AdRadar finds candidates for you. You only tick the right ones and confirm.
Can the AI make things up?
The summary only keeps points that link to real reviews and drops the rest. It does not invent figures, features or prices.
How fresh are the reviews?
Each competitor page shows when reviews were last checked, for example “Reviews · 38 h ago”. On paid plans, Sync now refreshes them on demand.